Privacy Policy

1. Legal Disclaimer

The information provided by Fortis Restoration Group (“Company”, “we”, “our”, or “us”) on this website is for general informational purposes only. All information on this website is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, reliability, availability, or completeness of any information on this website.

The content on this website is intended to provide general information regarding water damage mitigation, structural drying, restoration processes, and related services. The information provided should not be interpreted as professional engineering, environmental, insurance, legal, or construction advice.

All restoration services are subject to property inspection, damage assessment, and a formal service agreement. The scope of work, timelines, and results may vary depending on site conditions including but not limited to:

Severity of damage
Building materials
Environmental conditions
Accessibility of affected areas
Pre-existing structural conditions

While Fortis Restoration Group strives to respond rapidly to service requests, response times are not guaranteed and may vary due to weather events, emergency demand, staffing availability, or operational limitations.

This website may contain links to third-party websites. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites or services.

Under no circumstances shall Fortis Restoration Group be liable for any loss or damage incurred as a result of the use of this website or reliance on any information provided on the website.

Your use of this website constitutes acceptance of this disclaimer.

2. Privacy Policy

Fortis Restoration Group respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Property address
Service request details
Any information submitted through contact forms

We may also automatically collect certain technical information including:

IP address
Browser type
Device type
Website usage data
Cookies and tracking technologies

How We Use Your Information

We use collected information for the following purposes:

Responding to service inquiries
Scheduling inspections or emergency services
Providing estimates and service communications
Improving our website and customer experience
Marketing and follow-up communications (if permitted by law)

Sharing of Information

Fortis Restoration Group does not sell, rent, or trade personal information.

We may share information with trusted third parties when necessary to operate our business, including:

Service scheduling software
Customer relationship management systems
Website hosting providers
Marketing platforms

These providers are required to maintain the confidentiality and security of your information.

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.

You may disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these external sites.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your data

Requests can be made using the contact information below.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Fortis Restoration Group
Email: service@fortisrestorationgroup.com

Policy Updates

Fortis Restoration Group reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

3. Terms & Conditions

These Terms and Conditions govern your use of the website operated by Fortis Restoration Group.

By accessing this website, you agree to comply with and be bound by these terms.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights or restrict the use of this website by others.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Service Information

The information provided on this website regarding restoration services is for general informational purposes only and does not constitute a binding offer of services.

All services provided by Fortis Restoration Group are subject to:

On-site inspection
Written estimates
Signed service agreements
Applicable state and local regulations

Intellectual Property

All content on this website, including text, logos, graphics, images, and branding elements, are the property of Fortis Restoration Group unless otherwise stated.

Unauthorized reproduction, distribution, or use of any materials from this website is prohibited without written permission.

Limitation of Liability

Fortis Restoration Group shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or inability to access the website.

Third-Party Services

Our website may reference or link to third-party services. Fortis Restoration Group does not control and is not responsible for the content or practices of these third-party services.

Changes to Terms

Fortis Restoration Group reserves the right to modify these Terms and Conditions at any time without prior notice.

Your continued use of the website constitutes acceptance of any changes.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the State of Georgia, United States.